05. 04. 2013
Koos is hiring a service designer

Koos is hiring a service designer!

Things are going well at Koos HQ. This means we’re growing and we’re hiring! Are you the one genius service designer who will enrich our team with all your skills, competences and personality?...

Read More →
27. 03. 2013
Koos_guest_lecture_UvA_service_design

Guest lecture at University of Amsterdam

Last week Koos was invited for a 2 hour guest lecture at the University of Amsterdam. The course ‘Design driven business innovation’ learns students how design is not only suited to create new...

Read More →
07. 03. 2013
Koos service design nieuws

Service Design Nieuws, maart 2013

We have just emailed our latest news letter, it’s in Dutch only. Read it here: Service Design Nieuws Topics in this news letter:

Read More →
06. 03. 2013
left_right_brain_service_design_thinking

Why service design is so valuable

Especially large organisations have trouble innovating. There’s a risk averse mentality and only few people dare (and get the mandate) to start or try something new. A culture exists, where decisions are made...

Read More →
01. 03. 2013
Stagiaire gezocht

Stagiaire gezocht!

We zijn weer op zoek naar een stagiair(e)! Doe relevante werkervaring op in een dynamisch service design bureau. De wereld verandert sneller dan ooit, innoveren is essentieel om relevant te blijven en voorop...

Read More →
28. 02. 2013
Service design & growing your business

The value of service design

Although Service Design is a creative and fuzzy process, it delivers concrete and hard results for brands and businesses. Loyalty, advocacy and trust as the holy grail for long term business success Communication and...

Read More →
07. 02. 2013
Koos_KLM

KLM

Creative problem solving by capitalizing Young KLM talent Result: Four times a year young talents are given a stage to be creative and generate solutions for strategic problems within the KLM business, provided...

Read More →
06. 02. 2013
Aegon service design

AEGON

Designing a future proof service for a rapidly changing market. Result: For the first time in the history of AEGON a complete customer focused service design project was initiated together with all 4 business units. With...

Read More →
06. 02. 2013
Koos_Service Design in a nutshell

Service Design in a nutshell

What is service design? Service design is a discipline that helps organisations to design winning, value adding services. It focuses on enhancing usability, NPS, loyalty as well as efficiency and profitability. Service Design drives the...

Read More →
07. 11. 2012
QST_wvdo

Tools Overview

Tools & application guide Next to develop some hands-on tools to get your innovation efforts started, we’ve come up with an awesome tool to help you pick the best tool for your workshop. We...

Read More →